Terms and Requirements
PLEASE NOTE, PRICES MAY VARY WITH DATES AND DIFFERENT PROPERTIES. WE WILL GIVE YOU MORE DETAILS WHEN YOU CALL. RATES ARE FOR "REGULAR" DATES DURING THESE TIME PERIODS. PLEASE EXPECT A MINIMUM 20% INCREASE FOR "SPECIAL" DATES. BOOKINGS OF LESS THAN A WEEK WILL REQUIRE A ONE TIME CLEANING FEE.
Booking
for less than a week and staying only Thursday, Friday , Saturday and
Sunday there
will be a charge of 10% additional.
We reserve the right at any time to correct any errors in
pricing or descriptions. Property and service prices and descriptions are
subject to change without notice.
Winter rates apply
from approximately December 15 – April 30.
Shoulder rates apply approximately for
the month of May and November 1
– December 14. Summer rates apply
approximately from June 1st to October
31.
Please keep in mind that rentals during any holiday or special event will incur a minimum 20% rate increase. Rates may be available for less than weekly stays. Please contact us for this information.
RESERVATION FEE: $45
REQUIRED PAYMENTS: After receiving a contract you will
have SEVEN (7) days from the contract date in which to return the contract and
initial payment. The remainder is due 60 days prior to your arrival. If final
payment is not received when it is due, your reservation will be canceled and
you will be refunded your initial payment less the cancellation fee. We accept
personal or business checks, Visa, MasterCard, Discover or American Express for
rental payments. Guests shall be responsible for a $35.00 check fee for checks
returned by the bank.
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REGISTRATION
FEES: Reservations at the Key West Golf Club will be charged a $25.00 registration fee. Reservations at 1800 Atlantic condominiums will be charged a $35.00 registration fee. These registration fees are required by the Homeowner's association.
SECURITY DEPOSIT: A $500.00 damage deposit is required
with your final payment; we accept cashiers checks, money orders or cash.
Security deposit will be refunded 45 days after departure, provided all rental
conditions are met, including; property left reasonably clean and without
damage, dirty dishes loaded into dishwasher, no excessive laundry left, garbage
disposed of properly in outdoor container and furniture left in original
location.
DAMAGE WAIVER: If you would to waive the security
deposit, you will need to provide the non-refundable $50.00 limited damage
waiver. Under this waiver, you will
not be held responsible to pay for accidental damage or loss to the rental
property resulting from you or others in your party up to $1,000.00.
Our office MUST be notified of damage or loss during your stay or the
waiver is void. The waiver does not
cover; intentional acts of a guest, gross negligence or will full and wanton
conduct, and/or damages caused by pets. Damage
waiver is not available to guests bringing pets, reservations of a month or
longer, reservations during Fantasy Fest or Yachting Race Week.
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TRIP INSURANCE:
Trip insurance USA is a comprehensive cancellation and interruption
policy and is underwritten by Insure America and protects your rental investment
in the event of a cancellation due to a sudden emergency before or during your
trip at a coverage cost of 7% of your invoice total.
CANCELLATION POLICY: For cancellations made 90 days or
more prior to arrival date, the guest is entitled to a full refund less a
$100.00 cancellation fee. For
cancellations made 60-90 days prior to arrival date, the guest is entitled to a
full refund less a $250.00 cancellation fee. For reservations of 30 days or
longer, Yachting Race Week and Fantasy Fest cancellation 90 days prior to
arrival date the guest is entitled to a full refund less 10% of the rental
amount, for cancellations made 60 -90 days prior to arrival date cancellation
fee will be 20% of the rental amount.
Tenant acknowledges that cancellations made within 60 days of arrival are
non-refundable. All cancellations
must be in writing and acknowledged by At Home In Key West, Inc.
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HURRICANE
POLICY: The tenant’s decision with respect to the purchase of trip insurance
will affect the tenant’s rights in the event of a hurricane threat, mandatory
hurricane evacuation or hurricane aftermath that may prevent travel to
Key West
. If
an evacuation is called during or just prior to a guest’s arrival all refunds
will be subject to the Trip Insurance approval.
If an evacuation is called during a guest’s stay it is required by this
agreement that the guest vacate the property as per instruction by the
management company. If a guest
chooses to stay in a property during a hurricane threat or aftermath they do so
at their own risk and at their expense. No refund will be available to a guest
who chooses to stay past the required evacuation time. Additionally, if an
evacuation is called and a guest refuses to vacate they may be liable for damage
sustained during the storm if the damage was the direct result of the management
company not being able to secure the property due to the guest’s occupancy.
Once
any storm threat passes or a storm has occurred and after evacuation notices
have been lifted guest acknowledges that
At Home In Key West must be given opportunity to open their
offices, have all utilities functioning and be able to service a guests needs
prior to allowing a guest into any
property. Additionally,
prior to a guest taking occupancy, the reserved property must be inspected for
damage and any preparations for the storm (ie, storm shutter,
moving of furniture etc) must be reversed.
These inspections are done as quickly as is possible considering damage
to the island, available utilities and available staff to perform these
inspections. Guests acknowledge
that even once allowed on to
Key West
they may or may not be given access to the property immediately. Further, if a
guest is given occupancy of the reserved property they acknowledge that the
property will be “as is”
and all amenities (pool, Jacuzzi, outdoor areas, BBQ,
etc) may not be available or in clean usable condition for up to a full week
after storm has passed. If reserved
property is damaged in the storm other accommodations will be offered only after
the owner of the damaged property agrees. At Home In
Key West may, but is not required to, offer other accommodations.
RECEIVING MAIL: Do Not have personal mail, United Parcel
Post or Fed Ex packages sent to this property as most owners have a forwarding
order in effect and your mail will be forwarded to them.
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KEYS: Guests agree to return all keys to agent or pay a
$50.00 lost key fee. If a guest loses their key during their stay there will be
a $25.00 key delivery fee.
Some of the properties required a $150 refundable key deposit.
CHECK-IN TIME:
4:00 p.m. CHECK-OUT
TIME: 11:00 a.m.
There is a $50 extra cost for early check in and late check out. Early
check in must
be approved prior arrival. Late check out must
be approved with maintenance and housekeeping and depending on reservation
schedule. Late check outs not approved and reported by housekeeping MAY be charged an additional full day of the rental. Emergencies after
hour check in fee will be $100.
POOL AND SPA DISCLAIMER: The property you have rented may
have a spa, hot tub or pool on premises. Guest
agrees to assume sole responsibility for the safe and proper usage thereof, by
all occupants and visitors. Guest
shall use this amenity in a careful and proper manner.
Guest is at no time to turn on pool heat or pool chillers.
Damage to these items will be the responsibility of the tenant.
Proper swimming attire is required at all times.
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PETS: Unless specifically noted NO PETS are allowed in
the property. Reports of
unauthorized pets may result in the termination of this agreement with no
refund.
PARKING: Unless specifically noted no parking is included
in this reservation. Key West is a
small island and parking is limited. If you have special parking requirements
such as a camper, any type of trailer, wave runner, etc. you must make prior
arrangements. Special parking requirements may include oversized vehicles, such
as, some models of SUVs and pick-up trucks. All additional arrangements are the
guests' responsibility.
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AT HOME IN KEY WEST agrees to provide clean, comfortable
accommodations for guests as described in our brochure, print and Internet
advertising. Care is taken in
obtaining and publishing all advertisements and all information is deemed
reliable but not guaranteed. Rates, description and availability are subject to
change without notice. In the event of circumstances beyond our control, we
reserve the right to substitute comparable accommodations, if available.
DEFAULTS: If a guest defaults in the performance of any
obligations contained herein and a suit of law is brought against guest or
persons accompanying guest, At Home In Key West shall be entitled to recover all
costs and expenses, including court costs and reasonable attorney's fees.
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PAYMENT INFORMATION: In order to process your reservation
using a personal or business check, please provide the following:
1) Drivers license number.
2) Copy of Driver's license.
In order to process your reservation using your credit
card, we will need the following information:
1) Copy of cardholder's
drivers license.
2) The 3-digit Pin number on the back of your credit card.
3) Billing address for credit card, if not the same as mailing address. Back
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"AT HOME IN KEY WEST, INC." is a full service real estate office and would be happy to assist you with any of your sales needs in addition to confirming your accommodations. Contact our sales department at 305-296-6996 or toll free at
1-888-459-9378.
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